Accessibility

Accessible WPL

Waterloo Public Library is committed to being accessible for all.

What is Available at Your Library

WPL makes every reasonable effort to provide special technology, services, materials and equipment for customers with vision impairments and other special needs.

Physical

Parking for disabled persons is available free of charge at all times in all WPL parking lots. The person must clearly display a Ministry of Transportation disabled person’s permit in their vehicle. The designated spaces are located adjacent to each Library entrance. There are no time limits on the use of these spaces.
Wheelchair accessible buildings with ramps at the Main Library; McCormick Branch and the John M. Harper Branch are at gradient
Automatic doors at entrances
Elevator (Main Library) with audio directions
Computer workstations are wheelchair accessible
Checkout desks (Main Library) and checkout machines are height-adjustable

Equipment and Technology

Catalogue Only computer (Main Library – Adult) in large type
FM Assisted Listening System
Headphones available for all internet workstations
Light Therapy Lamps for those suffering from Seasonal Affective Disorder (SAD) available at all locations on a first-come, first-served basis
Magnifiers
Service dogs and service dogs in-training are welcome
TTY (Text Telephone) 1-866-786-3941
Website is WCAG 2.0 compliant
Zoomtext software
e-books in downloadLibrary can all be read with a dyslexia font

Collections

Large print book collections at all three locations
Special collection of books for those experiencing memory loss from Alzheimer's or dementia
AudioBooks - books on CD, Overdrive, Daisy books
Centre for Equitable Library Access (CELA) – access to braille, described movies, Daisy books
DVDs and Bluerays with described audio tracks as well as closed captioned

Services

Visiting Library Service
Tech Connect (free one-on-one instruction on using any of the accessible technologies)

… and of course, the friendly WPL staff are here to help!

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